How to Work with Jira at SKAO#
Step-by-step instructions for common Jira tasks.
Create a Ticket#
Click Create in the top navigation
Select the Project (your team’s project)
Choose the Issue Type (Story, Task, Bug, etc.)
Complete the required fields: - Summary — Brief description - Description — Detailed information - Assignee — Who will work on it
Click Create
Link a Ticket to GitLab#
Reference the Jira ticket ID in your GitLab work to create automatic links.
In branch names:
ska-123-add-feature-description
In commit messages:
git commit -m "SKA-123 Add feature description"
To close a ticket from GitLab:
git commit -m "Closes SKA-123"
This transitions the Jira ticket to Ready for Acceptance status.
Log Time on a Ticket#
Open the ticket
Click Log work (or the timer icon)
Enter time spent (“2h 30m”)
Add a work description (optional)
Click Log
Transition a Ticket#
Move a ticket to a new status:
Option 1: From the board
Drag the ticket to a new column
Option 2: From the ticket
Open the ticket
Click the Status dropdown
Select the new status
Add a Comment#
Open the ticket
Scroll to the Comments section
Type your comment
Click Save
Use @mentions to notify team members.
Filter Tickets#
Quick filters on boards:
Use the filter buttons above your board to show specific tickets.
JQL search:
Click Filters → Advanced issue search and use Jira Query Language:
project = SKA AND assignee = currentUser() AND status = "In Progress"
Watch a Ticket#
Receive notifications about a ticket:
Open the ticket
Click Watch (eye icon)
Jira notifies you of status changes and comments.